At Farm Store Private Limited, we are committed to delivering fresh and high quality grocery products to our customers. Please review our refund and return terms below.
1. Fresh & Perishable Products
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Fresh fruits, vegetables, dairy and other perishable goods are non-returnable once delivered.
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If any item is damaged, spoiled or incorrectly supplied, customers must inform us within 24 hours of delivery along with clear photos.
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After verification, we will provide a suitable replacement or process a refund for the affected items.
2. Non-Perishable Products
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Non-perishable items may be returned within 3–5 days of delivery, provided they are unopened and in original packaging.
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Refunds will be processed after inspection and approval.
3. Refund Processing
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Approved refunds will be processed within 5–7 business days.
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Refunds will be credited to the original mode of payment or adjusted in the next invoice for regular trade customers.
4. Order Cancellation
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Orders may be cancelled prior to dispatch.
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Once dispatched, cancellation is not applicable for perishable goods.
5. Contact Information
For any refund or return requests, please contact:
📞 +91 8691984348
📧 farmstoreprivatelimited@gmail.com
Farm Store Private Limited reserves the right to update this policy at any time without prior notice.